Privacy policy

Last Updated: July 1, 2026

Privacy Policy

Trend Craze Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our Shopify store.

1. Business Information

Business Name: Trend Craze Ltd

Registered Address:
32 Nesfield Street
Bradford
BD1 3ET
England

Email: trendcrazebd1@gmail.com

Phone: 07985562684

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

2. Information We Collect

When you visit or make a purchase from our store, we may collect:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through third-party payment providers; we do not store full payment card details)
  • Order history

Device Information

We may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Cookies and similar technologies
  • Pages viewed and browsing activity

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Process payments
  • Provide customer support
  • Communicate regarding your orders
  • Prevent fraud and improve security
  • Improve our website and customer experience
  • Send promotional emails and marketing communications (only where permitted by law or with your consent)
  • Comply with legal obligations

4. Legal Basis for Processing

If you are located in the United Kingdom or European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (where required)

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Analyse website traffic
  • Improve website functionality
  • Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

6. Shopify

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify's secure data storage, databases, and applications protected by industry-standard security measures.

7. Payment Processing

Payments are processed securely by trusted third-party payment providers such as Shopify Payments, PayPal, or other payment gateways available during checkout.

We do not store your complete payment card information.

8. Sharing Your Information

We may share your information with trusted service providers including:

  • Shopify
  • Payment processors
  • Shipping and delivery companies
  • Marketing service providers
  • Website analytics providers
  • Professional advisers where required
  • Government or regulatory authorities where legally required

We never sell your personal information.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

10. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

11. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details provided above.

12. Marketing Communications

If you have opted in to receive marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

13. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

14. International Data Transfers

Your information may be processed or stored outside the United Kingdom. Where this occurs, appropriate safeguards will be used to protect your personal data in accordance with applicable data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The latest version will always be published on this page with the updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Trend Craze Ltd

32 Nesfield Street
Bradford
BD1 3ET
England

Email: trendcrazebd1@gmail.com

Telephone: 07985562684